Policies

Print Factory Bagru, nestled in the vibrant city of Jaipur, Rajasthan, India, has been a beacon of excellence since its inception in 2012. Under the visionary leadership of CEO Mr. Bulendra Singh, the company has emerged as a distinguished name in the realm of hand block printing. With an unwavering commitment to quality, innovation, and customer satisfaction, Print Factory Bagru has carved a niche for itself in the textile industry.

Print Factory Bagru is committed to safeguarding the privacy of its Users. To get clarity on how your personal & business information will be treated, the Users are advised to read the following Privacy Policy. This policy is exclusively applicable on the Website operated by the Company and not beyond. These policies may be amended by the Company at any time by posting the amended version on this site and such amended version shall automatically be effective upon its posting on this site. You are advised to check this section at regular intervals to be updated on developments.

1. Information Collection & Usage - Business & Personal:
1.1 Information such as personal and business information including contact information is collected from the Users at the time of enquiry or at certain specific instances of usage of Services.

1.2 The personal information requested is solely for usage by the Company alone, unless it is specifically stated otherwise or if the Users choose to share it with some User / Visitor / Third Party explicitly.

1.3 The User's business information is used to provide apt solutions and suitable products.

1.4 In order to improve the user experience and provide better services, we gather and analyse the usage statistics such as number of unique visitors, pages viewed, screen resolution, browser software etc.

1.5 We record browsing, search, requirement posting and buying activities to use the same to provide value-added services.

1.6 To extend value-added services, we record the buying and browsing activities including and not limited to their search patterns, client contact details and profiles.

2. Information Distribution
2.1 In a constant endeavour to improve the online platform to make it more efficient and in sync with the current trends and technologies, mails or feedback calls may be made time to time to the Users regarding our products and services which may be obtained from the automated match-making tools based on your preference, activity etc. via direct mails.

2.2 Only the Company or its employees working under confidentiality agreements will send these direct mailers.

3. Information Sharing and Protection
3.1 The Company doesn't disclose or share any of the Users personally identifiable information unless under special circumstances or if requested by a government or law enforcement body or as permitted in terms of this Privacy Policy.

3.1.1 The Company may also disclose the User's identity and contact information in special cases to cooperate fully with governmental authorities, law enforcement body, private investigators and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing.

3.2 The Company protects the User's data and is at no point involved in any sale of data in bulk or otherwise to any third party wherein it can be misused for telesales / telemarketing / email marketing etc.

3.3. It is important that the Users also safeguard their data especially if the Users share the computer with someone else or use a computer in a public place.

3.4 The Company takes necessary steps to secure the User information but since data transmission over Internet cannot be 100% secure and it cannot ensure the security of any information transmitted to us and you do so at your own risk.

We appreciate the interest shown by you in our products. We strive to ensure that our products be as per your requirement and match your expectations.

Our delivery happens only after all necessary approvals for the sample and product quality checks. However, due to some reason in case you are not entirely satisfied with your purchase, we are here to help.

Payments

The Online Payment at _WEB_ADDRESS_ is facilitated by Third Party and hence the Company cannot be held responsible for any errors. In case of any such issues, you would need to connect with your respective banks only.

In case of payment failure message is displayed despite payment debit, then the payment would be auto-reversed within 7 working days.

Returns

In case of any defect, you can return the products within 3 calendar days from date of receipt.
To be eligible for return:
Product should be unused and in the original packing
Product should be intact and in exact same condition as delivered
You should be able to furnish the receipt or proof of purchase.

Refunds

Refunds for returned products shall be provided subject to clearance on inspection.

On receipt of the returned items, they will be inspected to ensure that they are unused, in exact same condition as delivered and in original packaging. We will notify you on the status of your refund only post inspection.

On approval of return, the refund shall be initiated solely via the same mode as payment was received. The credit would be received within a week (7 days) based on the mode of your payment as well as your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

The cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, feel free to contact us on printfactorybagru@gmail.com or reach us at +91-9887777013

Print Factory Bagru, nestled in the vibrant city of Jaipur, Rajasthan, India, has been a beacon of excellence since its inception in 2012. Under the visionary leadership of CEO Mr. Bulendra Singh, the company has emerged as a distinguished name in the realm of hand block printing. With an unwavering commitment to quality, innovation, and customer satisfaction, Print Factory Bagru has carved a niche for itself in the textile industry..

1. TERMS AND CONDITIONS APPLICABLE FOR USE OF THE WEBSITE
1.1. These terms and conditions are applicable on any person who accesses and/or uses the Website in any manner ("User", "you", "your") who shall be bound by the policies formulated herein

1.2. It is mandatory for all users of the Site to have read carefully, fully understood and be in total agreement to the below mentioned Terms before they proceed to use any of the services of the Site ("Services").

1.3 Any and all use of the Website is subject to, and constitutes acknowledgment and acceptance of, the following Terms and Conditions ("Terms").

1.4. The Terms may be updated/modified/amended (in part or completely) at any time, with or without advance notice and such amended version shall automatically be effective upon its posting on this Website.

1.5. If at any time, you do not agree or wish to be bound by these Terms, you must immediately stop accessing the Website & Services. These Terms supersede all previous terms and conditions communicated to you, for the use of the Website and all rights and liabilities of the Company with respect to any Services to be provided will be limited to the scope of these Terms.

2. USER WARRANTIES AND RESTRICTIONS

2.1 The Users represent and warrant that
2.1.1 All information submitted is accurate and truthful;
2.1.2 The User shall maintain the accuracy of such information in future as well;
2.1.3 The User is a major, i.e. 18 years of age or older; and
2.1.4 The use of the Site does not violate any applicable law or regulation.

2.2 The Users usage of the Website should be for reasonable and lawful purposes only. The Users shall not indulge in any activity that is unlawful or harmful to the Website or its content. The Users are provided with a limited license to access and use the Website, solely for the purpose of availing the Services, subject to these Terms.

2.2 The Users will not:
2.2.1 Delete or modify any content on the Website, including but not limited to, any information regarding the Services, their performance, sales or pricing, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that the you do not own or have express permission to modify;
2.2.2 Use the Services in any way that is unlawful, or harms the Company or any other person or entity;
2.2.3 Use any technology or tool to decompile, reverse engineer, or disassemble the content or search and infiltrate the content;
2.2.4 Make false or malicious statements against the Services, the Website or the Company;
2.2.5 Use any method / scheme to undermine the integrity of the computer systems or networks used by the Website.
2.2.6 Post, copy, upload, distribute, or otherwise transmit any files that contain a virus or other harmful component, or otherwise impair or damage the Website and/or Services or any connected network, or otherwise interfere with any person or entity's use or enjoyment of the Website and/or the Services;
2.2.7 Replicate or refurbish any content (information, product details, mail communication) posted on the Website or shared by the Company
2.2.8 Engage in any form of antisocial, disruptive, or destructive acts or
2.2.9 Host, display, upload, modify, publish, transmit, update or share on or through the Website, any information that belongs to another person, is harmful, harassing, obscene, defamatory, pornographic, harms minors, hateful, ethnically or religiously objectionable, infringes patent / trademark / copyright etc.
2.2.10 Transmit any worms or viruses or any code of a destructive nature.

2.3 The Users are solely responsible for maintaining the confidentiality of their information

3. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION AND SERVICES
3.1 The Company is not responsible for accuracy, completeness or updation of information made available on the Website.

3.2 The Website displays general information only and all due necessary consultation, verification should be done before final decision making.

3.3 Any reliance on the material on this site is at your own risk.

3.4 Certain products may be exclusively available through the Website and not available in the real-time store visits.

3.5 Despite all necessary efforts to display as accurately as possible, there may be some inaccuracies / errors / omissions / color variations on the Website related to Services and the Company reserves the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order).

4. MODIFICATIONS TO THE SERVICE AND PRICES
4.1 The product prices are subject to change without any prior notice or justification.

4.2 The Company reserves the right to discontinue, modify or replace the Service without notice at any time.

4.3 The Company shall not be held liable for any such modification, price change, suspension or discontinuance of the Service.

5. Shipping Policy:
5.1 Shipping costs are additional and payable by the Users.

5.2 The Shipping costs would vary as per location and order size.

5.3 Shipping costs are non-refundable.

5.4 The shipping time also varies as per location. A tentative shipping date would be specified in the invoice along with the shipping cost.

5.5 Products would be shipped within 7 - 15 days but may vary.

5.6 Speed deliveries may be requested and would incur additional costs.

5.7 In case of returns too, you will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.


6. PERSONAL INFORMATION
6.1 The personal information submitted through the Website is governed by our Privacy Policy.

7. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY, INDEMNIFICATION
7.1 The Company does not guarantee, represent or warrant that the use of the Service will be uninterrupted, timely, secure or error-free and that the results obtained from the use of the Service will be accurate or reliable.

7.2 The Users understand and agree that the Company may discontinue the Service or any part of it for indefinite periods of time without notice.

7.3 The Users expressly agree that the use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

7.4 The Users hereby agree to indemnify and save the Company, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from your use of the Website or from its breach of any of the terms and conditions of this Agreement.

7.5 The Users hereby further agree to indemnify and save the Company, its affiliates, directors, officers and employees harmless, from any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

8. TERMINATION
8.1 The parties will abide by all the obligations and liabilities incurred prior to the termination date and shall survive the termination of this agreement for all purposes.

8.2 The Terms are effective unless and until terminated by either parties.

8.3 The Users may terminate these Terms of Service at any time by notifying the Company that you no longer wish to use our Services, or when you cease using our site.

8.4 If in our sole judgment the User fail, or we suspect that you have failed, there is any breach of the provisions of the Terms; the Company may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

9. GOVERNING LAW
9.1 These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and jurisdiction of New Delhi, India.